Privacy policy
Last updated: 31 October 2026
Mitti Craft is a game made by INCUBICS, a brand of IQLEXA Technologies Private Limited ("we", "us"). This policy explains what information the Mitti Craft apps for Android and iOS, the web version at mitticraft.online, and this website collect, why, and the choices you have.
1. Information we collect
Game data on your device
Your worlds, inventory (jhola), sikke balance, task progress, daily reward streak and settings are stored on your device. Deleting a world in Settings, clearing the app's data or uninstalling the app removes them.
Google Sign-In (optional)
If you tap "Sign in with Google", Google shares your name, email address, profile photo and Google account ID with the game. We use them to show who is signed in, to give the one-time sign-in bonus, and to keep your progress linked to your account. We never receive your Google password.
Advertising and measurement (Google AdMob)
The free version of the game is supported by ads served by Google AdMob. To show and measure ads, and to prevent fraud, the Google Mobile Ads SDK may collect:
- your device's advertising identifier (Android Advertising ID or Apple IDFA, when you allow it)
- your IP address, which can indicate your approximate location
- device and app information, such as model, operating system, language and app version
- how you interact with ads, and crash and performance diagnostics
Google processes this information under its own policies. Learn more at How Google uses information from sites or apps that use its services.
Support messages
If you email us, we receive your email address and anything you include in your message.
This website
This website does not use advertising cookies. Our hosting provider keeps standard server logs (such as IP address, browser type and pages requested) for security and to keep the site running.
2. What we do not collect
- No precise location, contacts, photos, camera or microphone access
- No in-app purchases or payment details
- No chat or messaging between players
3. How we use information
| Purpose | Information used |
|---|---|
| Running the game and saving your progress | Game data, Google account details if you sign in |
| Showing ads and rewarding you for optional video ads | Advertising identifier, device information, ad interactions |
| Fixing crashes and improving the game | Diagnostics and aggregated usage |
| Answering support requests | Your email and message |
| Meeting legal obligations and preventing abuse | Any of the above, only as needed |
4. Your consent and ad choices
- Consent screen: where the law requires it (for example in the European Economic Area, the UK and Switzerland), the game asks for your consent through Google's consent form before ads are personalised. You can change your choice at any time in Settings > Privacy & ad choices.
- iPhone and iPad: the game asks for permission before using your IDFA. If you decline, you still see ads, but they are not personalised.
- Android: you can reset or delete your advertising ID in your device's Google settings.
5. Sharing
We share information only with service providers who help us run the game: Google (Sign-In and AdMob) and our hosting provider. We may also disclose information if the law requires it, or to protect our users and our rights. We do not sell or rent your personal information.
6. Children
Mitti Craft is made for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you are under 18, please ask a parent or guardian before you sign in with Google. If you believe a child has given us personal information, email support@mitticraft.online and we will delete it. See also our child safety standards.
7. How long we keep information
Game data stays on your device until you delete it. Account details linked to Google Sign-In are kept while your account is active and deleted within 30 days of a deletion request. Support emails are kept for up to two years. Google keeps advertising data under its own retention policies.
8. Your rights
Depending on where you live, including under India's Digital Personal Data Protection Act, 2023 and the EU and UK GDPR, you can ask to access, correct or delete your personal information, withdraw consent, or nominate someone to act for you. To delete your account, follow the steps on our delete your account page. For anything else, email support@mitticraft.online. You can also complain to your local data protection authority.
9. Security
Information sent between the game and our services is encrypted in transit. No method of storage or transmission is completely secure, but we work to protect your information.
10. International transfers
We are based in India. Our service providers, including Google, may process information in other countries, with safeguards required by law.
11. Changes to this policy
If we change this policy, we will update the date at the top and, for important changes, tell you in the game. In particular, we will update this policy before we start saving progress on our own servers.
12. Contact and grievance officer
IQLEXA Technologies Private Limited (INCUBICS)
Grievance officer and privacy contact: support@mitticraft.online
We reply within 7 days and resolve grievances within 30 days.